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Mr Puzzle - We've got puzzles!

Christmas Postage Times

*** SPECIAL PROMOTION right up to Christmas ***
Spend over 100.00 on puzzles and receive 20% discount off the postage cost

Updated 19th December 2013
**
That means 4 business days left**

Shipping within Australia?
Advisable to send EXPRESS POST to anywhere outside South East Queensland.
Click here for your Postcode. Surrounding areas usually plus one or two days.

International
Too late to order in time for Christmas. Even Express Courier International.
  Plenty of puzzles in stock. Lots of items you can't get anywhere else!
Order before NOON (Aust EST) posted same business day


If you can order it from the web then it means we've got at least one of these items in stock. We do our best to keep the website as updated as possible but just in case we don't have the quantity you order we will be in touch by email.

Don't forget to check your email next day in case we've had a question or query on your order and ca
not send it for some reason to ensure these are resolved quickly.


We will post your puzzles within 2 business days although generally if you get your order in by noon on a business day we'll post that same afternoon.
We do not normally email delivery confirmation however if we are not able to meet this target you will receive notification by email to advise the reason so again Don't forget to check your email next day in case we've had a question or query on your order and cannot send it for some reason to ensure these are resolved quickly.


The delivery charge is calculated on the second screen in the check out process; after you have entered your delivery address and before you need to enter payment details.

Postage times given are as quoted by Australia Post and are approximate only. Postage times are in business days. (ie: Estimates ignore non-business days like national and local public holidays; Saturday and Sunday. These must be added to the estimate given to calculate the actual elapsed delivery time. For example add 2 days to the estimated time for a delivery over a weekend.)


PARCEL POST & EXPRESS POST WITHIN AUSTRALIA

Parcels shipped with the Regular Parcel option are automatically upgraded to RECEIPTED DELIVERY (Signature on Delivery) at no extra cost.
You can also choose to send Domestic Express Post on checkout screen and the new cost will automatically be calculated. Click here for Express Post Postcode delivery zones.
Standard Australia Post estimated delivery times apply.

Some recent examples as a guide (updated 12th December 2013)
Postcode 6106 Posted Thurs 5/12 Delivered Thurs 12/12
Postcode 6138 Posted Thurs 5/12 still undelivered Thurs 12/12
Postcode 3136 & 3934 Posted Thurs 5/12 Delivered Tues 10/12
Postcode 5948 & 2325 Posted Thurs 5/12 Delivered Mon 9/12
Postcode 4477 Posted Mon 9/12 Delivererd Wed 11/12
Postcode 2037 Posted Mon 9/12 Delivererd Thurs 12/12
Country Victoria (3550) Posted Tues 3/12 Delivered Fri 6/12
Sydney (2113) Posted Tues 3/12 Delivered Thur 5/12
Perth (6110) Posted Sun 1/12 Delivered Sun 8/12
Ipswich (4301) Posted Tues 3/12 Delivered Wed 4/12


INTERNATIONAL AIRMAIL

Parcels shipped with regular International Air Mail option are automatically upgraded to either PACK & TRACK (available only in USA, UK, Singapore, Ireland & New Zealand) or REGISTERED POST (under 2kg - Signature on Delivery) or EXPRESS COURIER INTERNATIONAL (over 2kg) at no extra cost.

Tracking at Australia Post website: http://auspost.com.au/track/ Local tracking also available at your local post service website in most countries which is often updated more quickly once the parcel arrives in your country than the Australia Post website.

Approximate Times but these may vary depending on customs clearance in your country.

REGISTERED POST or PACK & TRACK

The "official" times quote are up to 12 business days.
Asia/Pacific                            8-10 business days (Monday - Friday)
USA/Canada/Middle East      10-12 business days (Monday - Friday)
UK/Europe                            10-12 business days (Monday - Friday)
Africa/Sth America                10-12 business days (Monday - Friday)

But from our experience the delivery is actually quicker than that for many areas but some destinations still have real bottlenecks.
Some recent examples as a guide (updated 12th December 2013)
To the majority of destinations (including specific examples checked for USA, UK, Canada, Norway, Singapore & New Zealand recently) we've seen most deliveries in 6 - 9 business days. So leave here Monday, delivered at destination between the following Tuesday and Thursday. Seems strange doesn't it that to get to Norway and New Zealand it takes about the same amount of time; but that's how it is these days.
For the USA one exception has been parcels that go via JFK sorting facility in NY. We've had a number of examples that are taking right up to 10-12 business days for delivery.
We recently had a parcel to Czech Republic take 9 business days.
At the other end of the scale we're seeing parcels delivered in as little as 3 business days to Japan.

EXPRESS COURIER INTERNATIONAL

Asia/Pacific                            3-5 business days (Monday - Friday)
USA/Canada/Middle East      4-7 business days (Monday - Friday)
UK/Europe                            4-7 business days (Monday - Friday)
Africa/Sth America                 4-7 business days (Monday - Friday)

Some recent examples as a guide (updated 30th November 2013)
USA, Germany, UK and France are all taking 5 or 6 business days for delivery.
The Netherlands is often an extra day for delivery.
Mexico & South Africa actually took longer than the specified time; still in transit at 7 business days.
Deliveries to Taiwan are faster; latest ones are 3 business days.

International Insurance is optional on Express Courier International. Unfortunately it is not possible to insure Registered Post International. Please emails us separately to quote on insurance mrpuzzle@mrpuzzle.com.au

SPECIAL INSTRUCTIONS

We can post your order directly to a third party.
Just complete the separate Delivery Name and Address fields on the Check Out pages. As standard we WILL NOT include an invoice with goods shipped to a third party. We can email a copy to you for your records upon request.
You might also like to have us Gift Wrap your purchase before sending. Click here for details.

 


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*** SPECIAL PROMOTION ***
Spend over 100.00 on puzzles and receive 20% discount off the postage cost