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Buying Puzzles from outside Australia? Get 10% OFF

Buying Puzzles to send outside Australia?  Get 10% OFF

Prices on the Mr Puzzle website are displayed in Australian Dollars and include 10% Australian Goods and Services Tax which must be charged when sending to an address within Australia.

If your delivery address is outside Australia the price will automatically be redisplayed less the 10% Australian Goods and Services Tax.
You can click the button at the top right of the page that says "Click to show prices INTERNATIONAL excl TAX" to see the prices excluding the 10% Australian Goods and Services Tax.
There are two ways for your international delivery address to be recognised.   1. When you login  or  2. When you enter your address in the checkout form.

 More detailed information about purchasing from outside Australia.......  

Payment, Currency Exchange Rates, Local Taxes, Import Duties

All prices on our web site are shown in Australian Dollars and the currency from your country of origin will also be shown at the current exchange rate.
This information is for information purposes only to help you see an approximate cost of the puzzle in your home currency. You may change the comparison currency shown by double clicking on the underlined price.  A window will pop up and you can choose an alternative currency to display and compare.


When you purchase from us for delivery within Australia the 10% GST is included in the price so there will be no other government duties or taxes over and above the price paid.
As soon as you enter an address outside Australia, or login with an account where the delivery address is outside Australia,  the web prices will be automatically reduced by this 10% tax.


Any price comparison in a second currency is intended for information purposes only.   At checkout your order will be charged in Australian Dollars.
The currency conversion amount on the actual transaction will be done by your bank or Credit Card company or PayPal depending on your choice of payment.

There are a number of internet sites which quote current day official exchange rates; one of them is:


If you choose to pay by credit card amounts will be charged to your credit card (Visa, MasterCard, or American Express) in Australian Dollars.
The currency conversion amount actually charged to your credit card is dependent upon a combination of the payment gateway used and the credit card bank/company's exchange rates at the exact time when the credit card is charged.
Credit Card transactions are governed by the policies and procedures of either the credit card company or bank you are hold your account/s with. Please refer to them for further information about currency exchange rate and terms and conditions of credit card use.


PayPal now works in Australian dollars. So just click the link on the final checkout page and go directly to PayPal to send funds.
PayPal transactions are governed by the policies and procedures of PayPal. For further information go to the PayPal Help Centre.


If you choose to pay using direct deposit to our bank account we will send you a separate email detailing the account to transfer funds to and any exchange rate information which may apply. Once funds have been received into this account your puzzles will be sent.
Note: prices are quoted in Australian Dollars so if you wish to transfer foreign currency please transfer at current day official exchange rate or send a separate email to us to request further information.


If you are purchasing from Mr Puzzle for delivery to an address outside Australia the price will automatically calculate to exclude the10% Australian Goods and Services Tax (GST).   However, you need to be aware of any potential additional local import duties and/or taxes which may apply in your destination country.

The purchaser is responsible for all import duties, local government taxes and the like. The price of puzzles on this web site does not include any local government duties and/or taxes.

We do not claim any specialist knowledge in this area but can offer the following information regarding importation of puzzles into the USA.
Taken from USA Customs Harmonized Tariff Schedule(HTS): #9503.60.20.00
(Any and all) Puzzles, Parts, Accessories are completely Duty Free since at least January 1, 1995.
This is not a guarantee that no import duties and/or taxes will apply in USA. Please check this information in conjunction with your specific state before proceeding.


Our normal process is to send orders within a single business* day. Normally if you order before NOON (Australian EST***) on a business day when the post office is open** we'll send it the same day.
Please allow an additional day if you have paid with American Express credit card. We do not charge any additional surcharge for Amex but Amex does take 1 extra day to settle funds to our bank account.
If you have checked out with the Bank Deposit payment option we will send you order on the next business day after the cleared funds have been received in our bank account.

*Business days are Monday to Friday excluding public holidays.
**The Australian Post office opens Monday to Friday except public holidays. Times are based on Brisbane time (AEST)
*** Noon Monday Australian Eastern Standard Time = GMT + 10 hours;  so Noon here is 2am Monday GMT or 10.00pm Sunday night in Washington DC.


Postage times given are as quoted by Australia Post and are approximate only. Postage times are in business days. (ie: Estimates ignore non-business days like national and local public holidays; Saturday and Sunday. These must be added to the estimate given to calculate the actual elapsed delivery time. For example add 2 days to the estimated time for a delivery over a weekend.)

Shipping Options

All shipping is via Australia Post.   You can choose Standard  or Express services.    


Online tracking via Australia Post and many other International postal services.
Delivery time: 6+ business days depending on destination*


Signature on Delivery.
Online tracking via Australia Post and many other International postal services.
Delivery time: Typically 2-4 business days depending on destination* 

*For specific information about delivery to your destination country please enter your country in the Australia Post International Post Guide and click on "Service & Delivery Times"

Also please note Australia Post fine print says: Delivery times are between metropolitan areas of major cities, excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control.

International Insurance is optional on both Standard and Express services.  Please emails us separately to quote on insurance at [email protected]

We can post your order directly to a third party. Just complete the separate Delivery Name and Address fields on the Check Out pages. All international orders must be shipped with an invoice for customs clearance purposes even if they are a gift.

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