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Order before Noon and we'll send same day.Christmas Postage info.

Mr Puzzle Christmas Postage Information

SPECIAL CHRISTMAS POSTAGE UPDATE [Updated 22nd November 2019]

Standard handling times.... order before Noon on a business day.... we'll send same day.  more Customer service details...

Known international disruptions that I've seen published are summarised here by Australia Post and include a major Postal strike in Finland.


WITHIN AUSTRALIA

Some estimated times for Christmas postage cutoff are given below. If you order before noon we'll get it in the post same day.
PLEASE DO. Check the next workday that there are no additional emails from us alerting to further questions on your order. Especially for high-value credit card orders where we may require further validation.
AND. Don't forget if you're not at home to take delivery of an oversize parcel or have not left instructions you might need to leave yourself enough time to collect the parcel from the Post Office so make sure you check your tracking link emailed to you from Australia Post for updates.

Link to official Australia Post Christmas Postage Information page.

Within QUEENSLAND
Within South East Qld allow 2 business days for delivery.
To other rural location: up to 4 business days.

Interstate in AUSTRALIA
To Sydney allow 2-3 business days so you should order before noon on  19th December
To Melbourne allow 3-4 business days so you should order before noon on 18th December
To capital cities: allow 5-6 business days so you should order before noon on 17th December
REMOTE AREAS Standard Post latest Friday 13th December. Make that Thursday 12th if you're superstitious :)

You can choose either Parcel Post or Express Post at Checkout.   Refer Australia Post Express Post Postcode delivery zones.  Standard Australia Post estimated delivery times apply.  Note: We use eParcel and the Australia Post Express Post guarantee does not apply to eParcel deliveries.

INTERNATIONAL

International customers can usually track their orders at their local Post Office website using the same tracking id sent by Australia Post. This is a list of some of the website we know of.


In addition to the standard information, you can find on the Australia Post website we thought it might be useful to give some practical examples of the delivery times we're seeing for recent orders. This is not official information from the Post Office but might be useful as a practical example of actual times being seen.
Sometimes local Border Control inspections or allowance for Attempted delivery pickup notices can cause a day or two delay so please leave plenty of time.

To USA International Standard - orders seem to be taking anywhere from 8-12 days from when they leave here so we should be able to still send Standard up until Friday 13th December. I've seen a lot of orders sent from here 13th November already delivered on 22nd November. But any later than Monday 10th December you will need to think International Express at checkout.
International Express - usually takes a week and I've seen most but not all orders sent 13th November already delivered on 18th November. But as the Post office gets busier towards Christmas it might be too late to get there for Christmas even for Express after 17th December.

To Europe & UK International Standard - Delivery can often be 12-14 days. From Friday 7th December think Express.
International Express - usually takes a week. From Friday 14th December it might be too late to get there for Christmas.
Special note: Germany. Not just for Christmas but throughout the year we've seen about 50% of parcels held up in customs at Frankfurt Airport. Sometimes for a few weeks. There does not seem any reason for this and they are eventually delivered. But it is totally out of our control.

To New Zealand, Hong Kong and other Asia International Standard - Delivery in 6-8 days is standard and I have seen Express delivered in 3-4 days. Especially to NZ. From Friday 14th December think Express.

I will update this information in the lead up to Christmas to help you judge when your order might arrive.

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